Notice of New Year's holiday closure
We would like to express our sincere gratitude for your continued support.
We would like to inform you about our year-end and New Year holiday closures as follows.
We apologize for any inconvenience this may cause and appreciate your understanding.
[Year-end and New Year holidays] Friday, December 29, 2023 - Monday, January 8, 2024
▼About orders before the end of the year
| How to order | Deadline for the year |
| Phone, Fax, Email |
If you would like your invoice sent before the end of the year |
|
Orders accepted until noon on Thursday, December 28th. Invoices will be sent after Tuesday, January 9th. We will ship sequentially |
▼Product shipments within the year
| How to order | Payment Deadline | Ship Date |
| Convenience store payment | Monday, December 25th, all day | Shipped on Wednesday, December 27th |
| Bank transfer/credit card | Until 15:00 on Wednesday, December 27th | Shipped on Thursday, December 28th |
*Credit card payments are only accepted at the online store.
▼About inquiries
Inquiries received during the closure period will be handled sequentially from Tuesday, January 9th onwards.
Please note that during the New Year holiday period, delivery may take longer due to high volume of orders.
For inquiries regarding this matter, please contact:
Medi Japan Co., Ltd. <br>Customer Service
TEL: 0120-813-788 (Hours: 9:00-16:00 on weekdays, excluding holidays)